FAQs Adult Training
ADULT GGC TRAINING
What is the recommended timeline for a new Guider to take training and can I have more information about the training?
| Safe Guide - The risk management practices and procedures that are used to keep girls safe. | Mandatory - within 6 months of joining. |
| New Unit Guider Module - Information on how to plan and run activities for girls in units. | This is recommended before starting with a unit or within 3 months of beginning in a unit. |
| Unit Guider Foundation Modules - Information about how to plan activities for girls by branch. | This is recommended if you are changing branches. |
| Finance Training (Ontario Council) -Information about how Centralized Banking is used. | This is recommended for all Unit Treasurers before the beginning of the Guiding year in September. |
|
OAL - Outdoor Activity Leadership (Residential and Tent Modules) |
This is a recommended training for Unit Guiders interested in taking girls camping. |
| TEAM Enrichment modules: | Recommended to develop personal skills. |
| First Aid training | Recommended before you begin in a Unit. |
How do I find out where and when trainings are taking place?
Click on the event calendar.
What is TEAM?
Training and Enrichment for Adult Members was developed by Girl Guides of Canada-Guides du Canada to provide adult Members with skills to help them work with girls and other adult Members. TEAM is composed of five streams. Each stream’s modules are specialized to meet the training needs of Members based on their position. All streams are open to all adult Members.The Enrichment modules are for Guiders looking for ways to improve and/or develop skills that can be used both in Guiding and outside of Guiding.
What are the TEAM sessions or modules?
TEAM chart of module description PDF
How does my member record (iMIS record) get updated when I complete a GGC TEAM training?
Particpiation in trainer-led sessions are verified with the Event Coordinator and your record is updated. Self-directed trainings completed online through e-learning are automatically uploaded to the iMIS database twice a month.
Will I receive a pin as recognition for taking TEAM trainings?
Yes! A TEAM training pin is earned for each stream that has been completed (this includes all modules and pre-requisites (if applicable) for the stream). The Enrichment stream pin is issued once five Enrichment modules have been completed. Pins may be issued by the trainer or a Guider may request pin(s) from the membersupport.admin3@guidesontario.org
What do the TEAM pins look like? They are a small lamp image. Completion of each training stream is recognized by a different colour of pin. The colours are as follows:
| New Unit Guider | Red |
| Unit Guider Foundation | Red |
| Administrator | Blue |
| OAL (Outdoor Activity Leadership) - Residential | Green |
| Trainer | Purple |
| OAL -Tenting and Enrichment | Yellow |
Who are the GGC trainers?
Volunteers that have successfully completed the trainer candidate process. These individuals bring a wealth of knowledge both from their Guiding and non Guiding experiences.
Who can be a GGC trainer?
To find out more information on this process please contact the Learning & Development team.
Learning & Development Adviser (volunteer)
Adult Engagement Coordinator (staff)
What is e-Learning?
E-learning is an online training method provided by our national office. This method of training has been developed for Guiders who find it more convenient or are unable to attend a face-to-face training. The following TEAM modules are offered: Safe Guide, Unit Guider Foundation stream and select enrichment modules. To access, click here
Is there a fee to take e-learning?
Yes, there is a fee to complete the online training modules, but currently Ontario Council provides subsidy to its Guiders. In order to complete e-learning at no cost a PIN is required.
How do I request an e-learning PIN?
Complete the online PIN request form
How does the e-Learning PIN work?
PIN numbers have a dollar value associated with them. This dollar value is based on the number of modules selected on the PIN Request form. Most modules have a $5.00 value, with the exception of the Girls United enrichment module that is $10.00 to complete.
Does the value of the e-Learning PIN need to be used all at one time?
Yes, the PIN cannot carry a balance, so when you log on for the first time with the PIN please ensure you are purchasing all the modules you wish to complete. For example, if the PIN has a $10.00 value, you must purchase all modules at the beginning to equal $10. You must purchase two $5.00 modules, or one $10.00 module. Once you have used your PIN, it cannot be used again. You can take the trainings at your convenience once they have been purchased.
How do I use my e-Learning PIN?
The PIN is used to purchase e-Learning courses (Safe Guide, Unit Guider and Bias Awareness/Equity Training)
- Go to the e-Learning portal and sign in.
- New User? Click on “NEW USER REGISTRATION” and complete the information on the registration screen. Note your e-mail address that was entered is now your User Name.
- A confirmation and receipt will be sent to this e-mail address. Once you have entered the personal information, go back to the portal homepage and enter your Username (e-mail address) and Password and click the arrow button to login.
OR
- Registered previously? Input your User Name and Password and click the arrow button to login.
- You are now at the “Learner Home” Screen.
PURCHASE AN e-LEARNING TRAINING MODULE
- Once you have registered, choose CATALOG from the “Learner Home” Screen (left bar of the screen).
- Choose the module(s) you wish to purchase by selecting the modules one at a time and clicking the “Add to Cart” button.
- At any time you can go back to viewing the available modules by using the “Categories” button on the left bar of the screen.
- Once you have added all of the modules you wish to purchase to your cart, click on the shopping cart link at the top right, input your PIN at the bottom of the screen and select “Update Cart”.
- Make sure you are purchasing enough modules to use the entire value of your PIN. For example, if you have a $10.00 PIN, you must spend the entire $10. You must purchase two (2) $5.00 modules, or one (1) $10.00 module for a total of $10.00. Once you have used your PIN, it cannot be used again.
- The Sub Total (Including Discounts) should now say: $0.00. Click on “Checkout Now”.
- Read the “Terms and Conditions” then select the checkbox next to “I agree to the terms and conditions below”.
- Click the “Continue Checkout” button.
- Review your order to make sure it is accurate. If it is, click the “Place Order” button to purchase the modules in your shopping cart.
- A confirmation page will appear with your purchase and a confirmation number. Follow the instructions and click on the link provided to begin taking your module.
- Once in a module you will have to open the pop up icons or click on the boxes that appear to move through the module.
Please note: If you have completed training online through the Learning Library you can now access your Certificate of Completion online. Just log in to your e-learning account.
What if I order my e-Learning session online using my credit card?
You are free to order online with your credit card, but you will not be reimbursed by Ontario Council.
Do I have to complete an e-Learning module after starting?
No, you have the option to bookmark it and return. Certificates are issued when you complete the course. Please ensure you complete the module as Ontario Council is charged when the PIN is used.
Note: In order for your name and iMIS number to appear on your certificate and to print it, you must have the latest version of Adobe Acrobat on your computer. You can download this on a complimentary basis. If you do not have Adobe when you try to print your certificate your name and iMIS number will be missing.
Do I require my iMIS (membership) number when signing into e-Learning?
Yes, you will require your iMIS number. When you request a PIN, your iMIS number and instructions on how to use the PIN are provided for you.
How is my iMIS record updated once I complete the e-Learning training?
Your iMIS record will be automatically updated by the national office and this is done twice a month. It is recommended that you keep a copy of your certificate of completion for your files.
What if I do not have the e-Learning certificate of completion?
If you do not receive your certificate and you are certain that you completed the online training, you can log into your account and access your certificate there. If your certificate is not showing under your account please contact the Learning Library and they will be able to resend your certificate to you. Once you have a copy of your certificate, please forward it to membersupport.admin3@guidesontario.org and they will ensure your iMIS record is updated.
Who do I contact if I am having technical issues with e-Learning?
If you are having technical issues such as:
- trying to log into the Learning Library
- you have lost your bookmark spot in a module
- you did not receive your certificate
contact the Learning Library Help Desk:
- e-mail: support@learninglibrary.com
- phone: 1-877-762-9322 ext. 222
- Help Desk Hours: Monday to Friday – 9:00am to 9:00pm EST, Saturday & Sunday – 9:00am to 5:00pm EST
Can Guiders do an e-Learning module together as a group?
Yes, they can take the modules together at one computer. However, after the group has completed the module, adult Members must log in with their own PIN and go to the beginning of the module and complete the scenarios and self-assessments. This will ensure that everyone receives their certificate and iMIS is updated.
The Canadian Red Cross is the provider of choice for GGC, Ontario Council. Guiders are encouraged to complete their first aid training with the CRC, but this is not mandatory.
Is there financial subsidy for adult Members taking First Aid training?
Yes, Ontario Council's first aid subsidy applies only to CRC Emergency or Standard First Aid courses or recertification.
What is required to be eligible for the Ontario Council First Aid Subsidy?
- Adult Membership in GGC - Ontario Council.
- Completed training through the Canadian Red Cross branch office or Authorized Service Provider of the Canadian Red Cross.
- Copy of Certificate is supplied with completed subsidy request form along with the course fee receipt.
Subsidy not provided if:
- First Aid Course provided at a reduced rate by First Aid Instructor supported by Ontario Council for the training.
- Copy of Receipt and/or certificate not provided.
- Another form of subsidy is already provided by Ontario Council for a training event offering.
- First Aid is offered as a course within an event.
How can I apply for First Aid subsidy?
Complete and submit the First Aid Subsidy Request form with a receipt and copy of your qualifications.
How do I find a Canadian Red Cross First Aid course?
• Go on-line to find your local CRC Branch
• Access our “Find a Course Wizard” and look for CRC Branch courses
• Call or e-mail the CRC provincial contact centre at 1-888-890-1997 or Register online (Identify yourself as a Member of Girl Guides to receive the discounted rate).
Please note that the GGC, Ontario Council rate is guaranteed at Canadian Red Cross branch offices only, not through Authorized Service Providers of Canadian Red Cross.
How do I note the first aid qualification on my member record (iMIS record)?
Submit a copy of your qualfications to your staff support person. For Unit Guiders this would be your Unit Administrator.
Who can be a "First Aider"?
According to Safe Guide a First Aider is an individual who has attained the provincial/territorial age of majority and who has current (not expired) first aid certification from a recognized agency such as (but not limited to) St. John Ambulance, Red Cross, Canadian Ski Patrol, or is a health care professional.
The Safe Guide manual states the following with regards to first aid training requirements:
Green level: It is recommended (but not mandatory) that at least one adult supervisor has a current Emergency First Aid certificate.
Yellow level: For most Yellow activities it is recommended (but not mandatory) that at least one adult supervisor has a current Emgerency First Aid certificate.
Red level: All Red level activities must have at least one adult supervisor with a current Standard First Aid certificate.
For more information on first aid requirements for unit activities please consult the Safe Guide manual under General Planning (pages 29-30).